Refund policy
At ComicLyfe, we are committed to delivering premium officially licensed products with the best quality standards. If you experience any issue with your order, we’re here to help.
Returns & Exchanges for Watches
We offer exchange support for watches in case of:
• Watch machine issues
• Manufacturing defects
Reporting Timeline
To be eligible for a return or exchange, the issue must be reported within 2 days of delivery.
Please share:
• Order ID
• Product images/videos
• Clear description of the issue
through our customer support channel.
Shipping & Logistics Charges
Complaints Reported Within 2 Days
If the issue is verified and reported within the 2-day window:
• ComicLyfe will bear all exchange shipping and logistics charges.
Complaints Reported After 2 Days
For complaints raised after 2 days from delivery:
• Any return shipping, exchange shipping, or logistics charges will need to be borne by the customer.
Non-Returnable / Non-Covered Cases
The following situations are not covered under our return or exchange policy:
• Physical damage
• Water damage
• Mishandling or misuse
• Damage caused by improper use
• Normal wear and tear
Products found damaged due to the above reasons may not qualify for replacement or refund.
Refund Policy
Refunds are processed only in cases where:
• A replacement product is unavailable, or
• The issue is verified and cannot be resolved through exchange.
Approved refunds will be processed to the original payment method within standard banking timelines.
Important Notes
• Products must be returned in their original condition and packaging.
• ComicLyfe reserves the right to inspect the product before approving any return, exchange, or refund request.
• Exchange approval is subject to verification by our quality team.
For assistance, please contact our customer support team with your order details.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India